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All
in the
PayPal
app
Easily and securely send, and manage your payments—all in one place.
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We’ve got your back
Pay how you want to pay
When you check out with PayPal, eligible purchases are protected however you pay—debit or credit cards, bank accounts or PayPal balance.1
Pay people with confidence
You can help protect eligible purchases1 when you send money through Goods & Services at no cost to you.
From home goods to hotels
Buyer Protection covers eligible items—apparel, travel and more—when you checkout with PayPal. Terms and limitations apply.
Get settled quickly
If you encounter any issues with eligible purchases, we’ll help get them resolved through PayPal’s Buyer Protection program.
Need to submit a claim?
01
Check if your purchase is eligible in PayPal's Buyer Protection program.
02
Go to the Resolution Centre to begin the online resolution process.
03
Upon reviewing your claim, we’ll reach out with any questions and a final decision.
Shop smart with Buyer Protection
See how Buyer Protection works—and how you can shop with peace of mind.
Frequently asked questions
PayPal Buyer Protection
Confidently purchase
with PayPal
If you don't receive your order or it shows up different than described, PayPal Buyer Protection will help you get reimbursed for eligible items.1 Terms and limitations apply.