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PayPal Open

One platform for all business

Get paid. Get growing. Get ahead.

Do more with the platform designed to power commerce.

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AI-driven fraud intelligence backed by data

Fight fraud using our real-time risk models informed by our $1.68 trillion in total annual payment volume1 and 20+ years of industry expertise.

Full flexibility for dispute management

Choose to manage PayPal disputes from your internal dispute management tool or the PayPal Resolution Center.

Remove friction for customers who transact

Speed up order timelines, block potential fraudsters and risk threats, and keep good customers happy.

No new integration required

Easily added to your existing payment platform when you process with us. Unify risk visibility across all of your payment flows.

12.8 B
digital identifiers in our network2
98 %
of buyers are recognized by PayPal3

Options to tailor your risk management

Choose the approach to risk management for card transactions that best suits your business. Let us help manage your risk with Chargeback Protection on eligible transactions,4 or take complete control with Fraud Protection Advanced.

Fraud Protection AdvancedChargeback Protection

Recover lost revenue. Handle disputes.

Integrate our fully automated solution to save time and effort while handling disputes. Use with Fraud Protection Advanced or as a standalone dispute management tool.

Scale with AI-driven tools

Centralize all of your payment disputes in one platform. Real-time monitoring allows your business to:

  • Fight up to 100% of disputes, and pay only for your wins

  • Use customizable AI-driven templates to submit evidence

  • Leverage AI-driven tools to identify unwinnable disputes early, and route high-value disputes for manual review

  • Centralize disputes across multiple payment service providers in one platform with real-time monitoring

Built-in Seller Protection for PayPal Payments

When you accept PayPal, Pay Later, or payments from PayPal invoices, we can help your business avoid chargebacks, reversals, and fees. Even when you’re facing a customer dispute, we can help you avoid chargebacks, reversals, and fees on eligible transactions. Limits apply. See Seller Protection terms.

  • Fraud monitoring

  • No extra cost

  • Manage disputes with the PayPal Resolution Center

Learn more about Seller Protection  

Pricing that makes it easy to manage risk

View our most common fees and connect with us for custom pricing.

Fees and costs are subject to change.

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Our risk services keep Ticketmaster protected

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Scale faster with enterprise-grade solutions

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Frequently asked questions

Business risk management

Control your risk strategy. Fight fraud. Protect revenue.

Help shield your business from evolving threats with our adaptive fraud management solutions. Backed by AI-driven insights trained on billions of transactions across our global two-sided network.

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1
PayPal Earnings-FY, 2024, based on PayPal internal data.
2
Based on PayPal and Braintree internal data collected from June 2024 – May 2025, and all PayPal visits historically available.
3
Based on PayPal and Braintree internal data collected from June 2024 – May 2025, and all PayPal visits historically available.
4
Certain merchants, transactions, and chargebacks are not eligible for the Chargeback Protection tool. Chargeback Protection is limited to eligible fraud and item not received chargebacks. Waiver of fees and disputed amount is subject to a monthly loss cap. Braintree merchants may be addressed additional chargeback fees by acquiring banks and card networks, which will not be waived but will be passed through to you at cost. See terms and limits here.
5
For Enterprise merchants, funds remain in your account. For Business merchants, funds are held until required evidence is submitted. If evidence is not submitted on time or is insufficient, both the chargeback amount and fee will be debited.
6
Success of chargeback responses through Dispute Automation is not guaranteed. Issuers may apply additional fees for contested chargebacks that are not resolved in a merchant’s favor.